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Frequently asked questions
Installation is quick and simple. Connect the two wires to your garage door opener terminals, power on the device, and follow the in-app setup instructions. For step-by-step guidance, please refer to our Installation Guide below.
Yes. SmartGaragePro supports voice control via Siri Shortcuts on iOS and Google Assistant on Android, allowing you to open or close your garage door hands-free.
Your original wall button and physical remotes will continue to work normally. Remote control and notifications via the SmartAccess app require an active internet connection.
Each garage door requires its own SmartGaragePro device. You can manage multiple doors easily within the SmartAccess app.
SmartGaragePro has no monthly subscription fee. Core control and safety features remain available without a subscription. Your purchase includes 12 months of Smart Protection, starting when your SmartGaragePro is first activated. After the included period, Smart Protection renewal is optional — A$99/year in Australia — and is never automatic.
Installation Guide
Installation Guide
Setup your SmartGaragePro in minutes.
Step 1: Download the App
Get started by downloading the SmartAccess app for your device.
- iOS Devices
- Scan the QR code on the box or search 'SmartAccessPro' in the App Store (the app appears as SmartAccess on your home screen).
- Android Devices
- Scan the QR code on the box or search 'SmartAccessPro' in Google Play (the app appears as SmartAccess on your home screen).
Step 2: Connect & Configure Wi-Fi
Connect your device to your home Wi-Fi network for remote access.
- 2.1 Power On
- Plug in the SmartGaragePro device. You should see a status light indicating it's powered.
- 2.2 Connect to Device Wi-Fi
- On your phone, open Wi-Fi settings and connect to the network named 'garagedoor_local'.
- 2.3 Configure Network
- A setup page should automatically open. If not, open your browser and type 'http://192.168.4.1'. Select your home Wi-Fi network and enter the password.
- 2.4 Complete Setup
- Once connected, open the SmartAccess app, name your device, and tap 'Add' to finish.
- Troubleshooting
- If the password is incorrect or connection fails, press and hold the WiFi-Reset button on the device for 5 seconds to try again.
Step 3: Control & Smart Settings
Customize your experience with smart automation features.
- 3.1 Basic Settings
- Set an auto-close delay to ensure your garage never stays open by accident. The included Bluetooth tag works automatically without manual pairing.
- 3.2 Advanced Settings
- Fine-tune exactly how long the door signal is sent for opening and closing timing.
- 3.3 Bluetooth Sensitivity
- Adjust the range for auto-opening. Default values are optimized (Near -90 / Far -105), but you can tweak them (e.g., Near -95 / Far -110) if needed.
- 3.4 Sentry Mode
- Enable Sentry Mode to monitor your garage during specific hours (default 00:00–06:00). You can customize the active window, trigger delay, and alarm duration.
- 3.5 Voice Control
- iOS users can set up Siri Shortcuts (open / close) in the SmartAccess app under Device Settings → Voice Control. Android users can link SmartAccessPro in the Google Home app (Set up device → Works with Google) and then say "Hey Google, open / close …" or "Hey Google, is … open?".